Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and track your activity. Most browsers allow you to control cookies through settings.

Types of Cookies We Use

1. Strictly Necessary Cookies

Always active. These cookies are essential for the website to function:

• Session management and security
• CSRF protection for forms
• Cookie consent preferences

2. Analytics Cookies (Requires Consent)

Google Analytics:

• Cookie Name: _ga, _gid, _gat
• Purpose: Understand how visitors use our site, pages visited, time spent, referrer sources
• Duration: 14 months (configurable)
• Privacy: Data is anonymised; we cannot identify individuals

3. Marketing & Advertising Cookies (Requires Consent)

Google Ads & Remarketing:

• Cookie Names: _gcl_au, _gcl_aw, ads/*
• Purpose: Conversion tracking, remarketing, audience building for advertising campaigns
• Duration: Up to 24 months
• Provider: Google LLC (Consent Mode v2 compliant)

Consent Mode v2

We implement Google Consent Mode v2, which respects your cookie preferences:

• Default Consent: All storage categories set to "denied" until you choose otherwise
• Your Choice: Use Cookie Settings to enable Analytics and/or Marketing cookies
• Honour Your Preferences: We update Google's consent state immediately based on your selections
• No Tracking Without Consent: We do not enable advertising or analytics tracking if you reject cookies

Managing Your Cookies

Using Our Cookie Banner:

• Click "Cookie Settings" in the banner at the bottom of any page
• Toggle Analytics and Marketing preferences
• Click "Save Preferences" to apply your choices

Using Your Browser: Most browsers allow you to delete or disable cookies through Settings → Privacy/Security. You can also use "Do Not Track" (DNT) signals, though not all sites respect this.

Third-Party Cookies

Google Maps: Our contact page embeds Google Maps, which sets cookies for location display and tracking. See Google's Privacy Policy for details.

No Other Third Parties: We do not share your data with other third-party cookie providers.

Data Retention & Deletion

• Analytics Data: Automatically deleted after 14 months per Google Analytics settings
• Marketing Cookies: Up to 24 months (depends on campaign duration)
• Your Preferences: Stored in local storage; cleared when you clear browser data
• Request Deletion: Contact us to request all cookie-related data deletion

Your Rights

• Withdraw Consent: Change your cookie preferences anytime via Cookie Settings
• Delete Cookies: Use your browser's privacy settings to delete existing cookies
• Opt-Out Globally: Use browser extensions or Google Analytics Opt-Out Add-on
• Complain: Contact the Office of the Australian Information Commissioner (OAIC) if you have concerns

Contact

Questions about cookies or your privacy? Contact us: